CPaaS Voice & AI Platforms
Our flexible and scalable solutions cater to businesses of all sizes, allowing them to adapt quickly to changing needs.
Our service
Transform Communication with Voice & AI Integration
Empowering businesses with dedicated internet access and secure, high-speed global connectivity to meet every challenge and thrive in a connected world.
Voice Integration Solutions
Seamless voice capabilities for enhanced communication
- Customizable Voice APIs :Integrate advanced voice functionalities, such as call routing, IVR, and voicemail, into your existing systems with ease.
- Global Voice Connectivity : Enable high-quality voice communication across regions with robust global coverage and minimal latency.
- Scalable Voice Infrastructure :Expand or reduce voice capabilities as per your business demands without disrupting operations.
AI-Powered Communication Tools
Leverage AI to revolutionize customer interactions
- Conversational AI Chatbots : Implement AI-driven chatbots for automated and intelligent customer interactions, improving response times and satisfaction.
- Speech-to-Text and Text-to-Speech Features : Enable real-time transcription and natural language communication for smoother customer experiences.
- AI-Driven Analytics : Utilize AI-powered insights to monitor and optimize communication processes, improving efficiency and customer engagement.
Our Solutions
RCS Messaging
Enhance communication using rich multimedia messaging for seamless interaction.
IVR Solution
Automate customer engagement with interactive voice response technology.
Virtual Mobile Number
Flexible mobile numbers for improved communication and privacy solutions.
SMS Solution
Reliable text messaging service for global communication and outreach.
Cloud Contact Center
Scalable cloud-based platform for effective customer service management.
Voice Broadcasting
Broadcast voice messages for efficient mass communication and outreach.
Why Choose Us
Our CPaaS voice & AI platform services are customised for businesses
- Tailored Solutions : Customized CPaaS voice and AI platforms to meet your specific business needs and goals.
- Flexible and Scalable : Easily adapt and scale communication capabilities as your business grows or evolves.
- Advanced Technology : Leverage cutting-edge voice and AI technology to stay ahead in the competitive landscape.
- Dedicated Support : Work closely with Edgestone’s team of experts to ensure smooth implementation and optimal performance.
Working
How It Works
Our approach ensures seamless communication, optimized resource utilization, and enhanced operational reliability. Post-deployment, we provide dedicated support, real-time monitoring, and timely upgrades to keep your communication infrastructure future-ready and aligned with your evolving business goals.Our Comprehensive Communication Solutions simplify and enhance your business operations by providing customized, cutting-edge tools designed to meet your specific needs. We begin with a detailed assessment of your existing communication systems, user engagement patterns, and business objectives. Leveraging advanced technologies like cloud telephony, automation, and CRM integration, we implement solutions that boost efficiency, scalability, and customer satisfaction.
Consultation
Understand your specific connectivity requirements
Customisation
Design a solution customised for your business needs
Implementation
Seamless setup & activation of your services
Support
Ongoing monitoring & 24/7 technical assistance
