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EdgeStone

Complete Internet Billing & CRM Solutions - 24Online

Experience seamless global connectivity with our DIA and IPLC solutions, ensuring high-speed, reliable, and secure internet and data transmission for your business needs.

Our service

Comprehensive Solutions for ISP's Billing and Access Controller

Empowering businesses with comprehensive Internet Billing and CRM solutions to simplify operations, enhance customer experiences, and drive growth in a connected world.

Advanced Billing Solutions

Streamlined billing processes for optimal revenue management

  • Prepaid and Postpaid Billing : Support for both prepaid and postpaid billing models, allowing flexibility in service offerings and customer management.
  • Time, Quota, and Bandwidth-Based Billing : Implement billing based on time usage, data quotas, or bandwidth consumption to cater to diverse customer needs.
  • Online Payment Integration : Facilitate seamless transactions with integrated online payment gateways, enhancing customer convenience.

Comprehensive CRM Solutions

Enhancing customer relationships through effective management

  • Subscriber Management : Efficiently manage subscriber information, service plans, and account statuses to provide personalized services.
  • Trouble Ticketing and Workflow Management : Streamline customer support with integrated trouble ticketing systems and workflow management tools.
  • Mobile App Access : Provide customers and staff with mobile access to CRM functionalities, ensuring flexibility and real-time updates.

Why Choose Us

Our ISP billing & CRM solutions are customised for businesses

  • Tailored Solutions : Customized billing and CRM services designed to meet the specific needs of your organization.
  • Scalability : Solutions that grow with your business, accommodating increasing customer bases and service offerings.
  • Integration Capabilities : Seamless integration with existing systems, including PMS, SMS gateways, and payment platforms.
  • Enhanced Customer Experience : Tools designed to improve customer satisfaction through efficient management and support systems.

Working

How It Works

Leveraging advanced features like automated billing, customizable plans, and seamless CRM integration, we deliver solutions that optimize revenue management and improve customer engagement. Our approach ensures accurate billing, enhanced customer experience, and streamlined workflows, enabling your business to operate efficiently and grow effortlessly. Post-implementation, we provide ongoing support, updates, and insights to ensure your systems stay reliable, scalable, and ready for future demands.

Consultation

Understand your specific connectivity requirements

Customisation

Design a solution customised for your business needs

Implementation

Seamless setup & activation of your services

Support

Ongoing monitoring & 24/7 technical assistance

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